I don't want to synch my devices with Webmail.
On Sunday old emails started downloading on both of our iPhones and our computer. If you can log in by typing in the username and password (don't let your device auto-fill the information, make sure you type it in manually), then you have the correct info and can set it up again without issue.īoth IMAP and Exchange are "sync"-type systems, so any changes you make on your phone will be synced back to Webmail, and vice-versa: delete something from your phone, and it'll be deleted on Webmail move something to a folder on Webmail, and it'll be moved on your phone. If you're unsure of your email password, just head to Webmail ( ) and try to log in there. You'll just need your Shaw email address and password, and you can follow the instructions here to set it up: You'll lose the email on your phone, but anything on Webmail will re-download once you set it up again. This usually occurs when your email address is set up using the POP protocol, an older style of email downloading.ġ) There should be an option in the email settings (SETTINGS > ACCOUNTS & PASSWORDS > SHAW > ADVANCED) that says INCOMING SETTINGS with a few options. The particular one is DELETE FROM SERVER, and you should be able to change that to a certain amount of days, or "when removed from Inbox" which will delete them on the server if you delete them or move them on your iPhoneĢ) Delete the old email setup from ACCOUNTS & PASSWORDS > SHAW, and set it up again using a newer sync system, like IMAP or Exchange. It sounds like your iPhone isn't syncing the deleted emails back to the server, which means that the emails are still on the main Webmail server. Since the emails are still there, your phone will keep downloading them, thinking that they're "new" emails.
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